This Privacy Policy describes the policies of the title owner of this website  SOLUTIONS & SUPPORT COSTA BRAVA SL with CIF B17704404, on the collection, use and disclosure of your information that we collect when you use our website

Processing of personal data

According to the provisions of the Spanish Organic Act 2018/03 regarding Personal Data Protection and Regulation (EU) 2016/679, in the event that an e-mail is sent to us, or that a data collection form is filled in, we inform you that the personal data given to us will be registered in a record of processing activities for which SOLUTIONS & SUPPORT COSTA BRAVA SL is responsible. The purpose of the data collection is:

  • Deal with the enquiry.

  • Provide real estate service

  • Maintain a commercial relationship.

  • Send publicity or promotional information regarding products or services of the company, prior consent.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which granted consent unless we are required to do otherwise by law.

SOLUTIONS & SUPPORT COSTA BRAVA SL declares that it has adopted all the necessary and relevant security measures as established in the Regulation (EU) 2016/679, and that it has established all technical methods within its means to avoid the loss, wrongful use, alteration, non-authorized access or theft of the data you may supply.

Lawfulness of personal data processing

SOLUTIONS & SUPPORT COSTA BRAVA SL. is lawfully entitled to proceed to personal data processing in the following circumstances:

• The client has provided his/her personal data for pre-contractual or contractual relationships.
• The user or client has given his/her informed consent to be sent commercial communications, for the installation of tracking systems to determine their browsing habits according to the Cookie Policy, or to receive the information requested through contact forms.
• There exist statutory obligations that require the processing of personal data according to the services rendered.

In general, the legal basis that entitles us to process your personal data in our website is your consent and if you are already one of our clients or members, then the legal basis is the performance of a contract.
For further information about the legal basis for each of our data processing activities, please ask for our record of activities.

Retention of your information

The personal data provided will be stored as long as the contractual relationship is maintained, it is not requested to be deleted by the User and should not be deleted as it is necessary for the fulfillment of a legal obligation or for legal exercise of rights.
If the User revokes their consent or exercises the rights of cancellation or deletion, their personal data will be kept blocked at the disposal of the Administration of Justice during the legally established periods to attend to the possible responsibilities arising from their treatment. Subsequently, they will be deleted with adequate security measures to guarantee the pseudonymization of the data or their total destruction.

Rights of interested parties

Users / clients may exercise their rights of access, rectification or cancellation, restriction of processing, objection, portability, and object to automated individual decision-making to SOLUTIONS & SUPPORT COSTA BRAVA SL. Likewise, they may revoke their consent in case they have granted it for a specific purpose, being able to modify their preferences at all times.
They can be exercised through the email:  or at the following address:  Avinguda Catalunya 19, 17252 Sant Antoni de Calonge. The User is informed that he/she can address any type of complaint regarding personal data protection to the Spanish Agency for Data Protection, the Spanish State Supervisory Authority.

Transfers and recipients of personal data

All the transfers indicated below are necessary for the fulfillment of the aforementioned purposes, or are carried out in compliance with a legal obligation. Personal data may be transferred to:

Public Administrations and the Administration of Justice.
IT service providers, including computer-based cloud computing services.

Children's data

According to the provisions of the Spanish Organic Act regarding Personal Data Protection and Regulation (EU) 2016/679, our companies will not collect or process personal data of children under 14.
If the child is under 14 years of age, such treatment shall only be considered if express authorization of his parents or lawful responsible.

Personal data of third parties

In the event that the personal data provided belong to a third party, the User guarantees that he has informed the third party of this Privacy Policy and has obtained his authorization to provide his data to SOLUTIONS & SUPPORT COSTA BRAVA SL. for the purposes indicated. It also guarantees that the data provided are accurate and up to date, being responsible for any damages, direct or indirect, that could be caused as a result of breach of such obligation.